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Changing the email address on your account

Your email address is how you sign in. Ask support to assess an access problem.

Why it is not a button

Carqo has no account email change tool. Support can assess an access problem, but cannot promise to change the address.

What to do

Open a support case from an address you can still read. Tell us the account address and whether you can still access it.

Do not send a sign-in link, password or identity document. Support will explain what it can check and what remains unavailable.

Open a support caseBack to help