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Search for an answer, message the team, report a safety concern or make a complaint.
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Carqo is run by one person. Every message is read and answered in turn.
Help centre
Answers to the questions people ask most.
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What Carqo will not do by AI alone
An assistant may explain your own account state and point you at approved help material. It cannot invent a fix, grant a permission, make a commercial promise, give legal approval or issue a refund on its own.