Sentiment
Read how AI answers describe your business.
Sentiment is the tone an answer takes when it talks about a business. This view sorts the answers that named you into plain groups and shows the exact sentences behind each one.
Follow the answer back to its sources.
A citation records a link, not a visit or a sale.
Your workflow
- 01Collect answers
- 02Read the tone
- 03See the sentences
- 04Check the full answer
01 / Sentiment
Three plain groups, never a score
Each answer that named your business goes into one group only. Good means it praised you and did not criticise. Mixed means it did both, or was read as mixed. Bad means it criticised you and did not praise.
Plain facts are answers that only stated something about you, such as where you are. Not sorted are answers that named you and said nothing that could be placed. A bar chart shows all five counts, with no score, band or grade.
02 / Sentiment
The exact sentences
Under each group are up to five quoted sentences from the answers. Each was checked against the saved answer text and links to that answer. A sentence can read differently in place.
03 / Sentiment
A careful reading
The standard reading only looks at a clause whose subject is your business name, written as you registered it. A clause with a hedge, a negation, irony or any sign of complaint is not summarised at all. The reading picks out praise and plain statements, and never labels a sentence as a complaint.
04 / Sentiment
Descriptions, compared
A second view lists the recurring terms answers use about your business, with the sentences behind each. The counts show what was said, not anyone's quality.
05 / Sentiment
Using what you read
The quoted sentences are statements made by AI, not verified facts about your business. If an answer describes you in a way you do not recognise, open it and look at the sources it gave. The wording may have come from a page you do not control.
How it works
- Collect answers Answers to your prompts, and ones you record yourself, are read.
- Read the tone Answers that named you are read clause by clause. Clauses the reading cannot place are left alone.
- See the sentences Read up to five quoted sentences per group.
- Check the full answer Open the saved answer behind a sentence before you share it or plan any change.
Who it is for
Service businesses
Read what answers say about your service, your prices or your location, in the assistant's own words.
Practices
See whether answers describe you in plain factual terms or with praise.
Shops
See which descriptions recur, such as range, delivery or price, and the sentences behind them.
How Carqo works
You connect your website, review what AI search says and receive drafts for your next steps.
Carqo checks the facts
Facts are checked against their source where Carqo holds one. Conflicts and out-of-date facts are flagged to you.
Carqo shows where AI search mentions you
It follows your customer prompts and shows what the answers said about your business.
You decide what to do with each draft
A person on your side reviews each draft and decides whether to use it.
Common questions
What does sentiment measure here?
It counts the answers that named your business and sorts each into Good, Mixed or Bad by what it said. It describes your saved answers, not all AI search. Under 30 answers, a note says the counts rest on a small sample.
Is there a sentiment score?
No. The view shows counts and the sentences behind them. A single score would hide plain facts, unsorted answers and how closely the answers were read.
Why might the Bad group look empty?
The standard reading looks for praise and plain statements, and never labels a complaint. The page tells you how many answers were checked for complaints. Where few were, Mixed and Bad could be higher than shown.
Does a Good answer mean the facts are right?
No. Sentiment is about tone, not accuracy. An answer can praise you and still get your opening hours wrong, so check the facts in the answer separately.
What does sentiment measure here?
It counts the answers that named your business and sorts each into Good, Mixed or Bad by what it said. It describes your saved answers, not all AI search. Under 30 answers, a note says the counts rest on a small sample.
Is there a sentiment score?
No. The view shows counts and the sentences behind them. A single score would hide plain facts, unsorted answers and how closely the answers were read.
Why might the Bad group look empty?
The standard reading looks for praise and plain statements, and never labels a complaint. The page tells you how many answers were checked for complaints. Where few were, Mixed and Bad could be higher than shown.
Does a Good answer mean the facts are right?
No. Sentiment is about tone, not accuracy. An answer can praise you and still get your opening hours wrong, so check the facts in the answer separately.
See the answers.
Then choose your next step.
Start with a free AI visibility report.